Senior Staff Product Designer (Care Delivery) Maven Clinic
Virtual clinic for women's and family health.
Permanent
New York,
Fully-remote
195K to 230K $ a year
> 5 years
Skills we're looking for
Cross-functional team leadership
Coaching and mentoring
Problem-solving skills
Claude
Maven
+1
You'll be part of
New York, United States of America
1120 employees
Our take
Maven is a virtual care provider that is particularly focused on delivering better outcomes for women. Its digital health model is intended to make healthcare services more accessible, supporting those that have been marginalized by the traditional healthcare system. The company's online pregnancy, fertility and pregnancy clinic gives its users access to holistic care. As part of the burgeoning digital health market, Maven is not without competitors, but where it stands out is in focussing on underserved groups. Maven has received significant funding and continues to expand its services, for example into the treatment of postnatal depression and the earlier identification of pregnancy risks. As the company grows, it will continue to focus on enhancing its cultural flexibility as it expands support networks across all stages of family and reproductive life.
You'll be working on
- We’re looking for a Senior Staff Product Designer to take full ownership of our member-facing experience and help shape the future of AI-native design at Maven
- It’s about identifying the right problems, setting the design vision for multiple complex projects, making strategic calls under ambiguity, and leading high-impact initiatives that raise the bar for the team around you
- You’ll bring deep AI fluency and use it to move faster, explore more broadly, and build more intelligently, while also mentoring others on how to work that way
- Own the end-to-end experience across complex, cross-functional initiatives, from early concept through delivery, demonstrating exceptional decision-making and strategic thinking about scope, sequencing, and tradeoffs to drive results across projects
- Define how AI should behave in high-stakes contexts: how it communicates uncertainty, when it defers to human care, and how it builds trust with members navigating emotionally charged decisions
- Build functional, high-fidelity prototypes using AI-assisted coding tools (Cursor, Claude Code, or similar), and push others to move beyond static mockups
- Develop scalable AI-powered patterns — confidence indicators, human-AI handoffs, progressive disclosure — that become the standard across Maven’s design system
- Partner with Engineering, Product, Clinical, and Data at a strategic level: shaping model outputs into intuitive interfaces, influencing how problems are framed, and driving alignment across teams
- Develop leaders within the design team and non-design partners, fostering independence, delegating effectively, and promoting leadership among peers
- Identify and resolve cross-functional tensions, bridging gaps between design, clinical, and product perspectives
- Strengthen community within and outside the design team by championing company-wide cultural initiatives
Benefits
- Maven for Mavens: access to the full platform and specialists, including care for everything from mental health, reproductive health, family planning, pediatrics
- Annual professional development stipend and access to a personal career coach through Maven
- Whole-self care through wellness partnerships
- Weekly breakfast, lunch, and get-togethers
- 16 weeks 100% paid parental leave, flexible time upon return, and $1.5K/mo for 2 months, new parent stipend (for Mavens who’ve been with us at least six months)
- 401K matching for US-based employees (immediately vesting)
We're looking for
- Deeply empathetic toward members navigating their family building experience, a space that’s emotionally intense, medically complex, and often uncertain
- AI-native: you think in terms of what AI makes newly possible, and you bring others along in that thinking
- Appetite for complexity: Energized by ambiguity and solving complex problems, and comfortable making calls when the path isn’t clear
- Invested in the people around you. You want the team to be better because you’re on it, and to make the team better by mentoring
- Vibe coding: You can turn ideas into working prototypes using AI-assisted coding tools, and you’re comfortable pushing the boundaries of what that looks like in a healthcare context
- Systems thinking: Ability to think beyond a flow and communicate a holistic system that can scale for any program
- Technical depth: You’ve shipped code to production and can have an informed conversation about backend architecture, model behavior, and system constraints
- AI fluency: You use AI tools daily (Claude, Figma AI, Cursor, or similar) with strong prompting and synthesis skills. You’re also helping others develop that muscle
- Strategic craft: A portfolio that shows not just design quality but also evidence of strategic ownership: defining success metrics, navigating ambiguity, and influencing direction
- Cross-functional leadership: You’ve driven complex projects across multiple teams and know how to create momentum without direct authority
- Mobile and web: Experience designing for mobile applications and responsive web
- Experience in healthcare, health tech, or regulated domains
- Background working with ML and AI teams on model-driven products
- Experience contributing to or building a consumer-grade design system, including Figma variables and advanced component architecture