Permanent
Macau
Remote: Not specified
Salary: Not specified
Skills we're looking for
Teamwork
Motivational skills
Communication skills
Teamwork
Basic
You'll be part of
26494 employees
Luxury
Selective Distribution
Digital
Founded in 1837
33%
67%
Revenue: 16 mds d'€
Créateur, artisan et marchand d’objets de haute qualité, Hermès est, depuis 1837, une maison française, familiale et indépendante.
Animé par un esprit d’entreprendre continu et une exigence constante, Hermès cultive la liberté et l’autonomie de chacun grâce à un management responsable.
L’entreprise pérennise la transmission de savoir-faire d’exception par un ancrage territorial fort dans le respect des femmes, des hommes et de la nature.
Seize métiers artisanaux irriguent la créativité de la maison dont les collections rayonnent dans 294 magasins dans 45 pays.
You'll be working on
Responsibilities:
- Responsible for all sales activities in store within Hermès standards of image and services worldwide
- Deliver quality and consistency of service including identifying customers’ needs, developing client relationships, sale, and delivering post-sale services
- Achieving sales target and maintaining a high level of customer service, product knowledge and basic operational procedures
- Build and maintain long-term relationship with customers by providing excellent customer experience
- Assist with inventory and special projects as needed
- Other duties as assigned
Requirements:
- Minimum 2 years relevant retail management or operation experience in luxury brands, high-end fashion, jewelry and watch retailing industry or in similar capacity
- Strong motivation towards becoming a Hermes Ambassador and providing excellent customer service
- Strong commitment towards teamwork
- Energetic, passionate and positive working attitude
- Excellent in presentation, interpersonal and communication skills
- Good command of Cantonese, English and Mandarin
Benefits
Key figures
In short
Founding year
1837
Employees
26494
Annual revenue
16 mds d'€
Gender
67%
33%