Senior/Staff Product Designer (Virtual Clinics) Flo

• The Senior Product Designer plays a pivotal role in shaping complex, system-level design solutions that elevate user experiences across Flo’s app. Working within the User Centric stream on a 0→1 product initiative, this role combines deep expertise in interaction design, systemic thinking, and visual craft with the ability to architect scalable frameworks and influence product direction
• A key focus is the Virtual Clinic - an initiative aimed at closing the loop of care in female health by connecting tracking, insights, consultations, and follow-ups into one seamless experience within Flo
• As a senior individual contributor, the Senior Product Designer tackles the most challenging design problems, sets the quality bar for the team, and ensures designs are accessible, inclusive, and emotionally resonant. They collaborate across product, engineering, research, and content disciplines, raising craft excellence and contributing significantly to Flo’s overarching design vision
• Lead complex design projects (0 → 1), creating scalable frameworks and systems that support growth and innovation
• Translate ambiguous product and data challenges into clear, compelling, user-centred experiences
• Design features, e2e flows, and experiments that align with user needs and business goals (e.g., engagement, retention, etc.)
• Produce prototypes and high-fidelity mock-ups using Figma or other prototyping tools
• Collaborate closely with product managers, engineers, researchers, and content designers to deliver cohesive solutions
• Mentor and support other designers through feedback, craft guidance, and knowledge sharing
• Advocate for emotionally intelligent, ethical design and ensure accessibility standards are upheld at every stage
• You’ll be measured on
• Deliver complex design initiatives that significantly improve user engagement, retention, and user satisfaction outcomes
• Raise team capability and craft standards by mentoring peers and contributing to a culture of design excellence

Benefits

• Participation in Flo’s success: We firmly believe every employee contributes to the company’s growth and its future success. All employees are eligible to participate in Flo’s Employee Share Ownership Plan (ESOP) and be awarded equity to participate in the long-term value creation of the business
• Family benefits: We know having a baby can be a big transition for the family, so we’re proud to offer 1 month fully paid paternity leave to be there and bond with your baby and 6 months of fully paid maternity leave, with a $5000 bonus on your return to work to help you settle into this new chapter of your life. (Depending on your country there may be additional options for parental time off and shared parental leave beyond the early days)
• Resources you need to thrive: At Flo you will have access to internal and external learning resources and tools to challenge your knowledge and push yourself further every day. We support career progression from within through personal development plans and dedicated Learning & Development budget to help you thrive
• Holiday and sick leave: It’s important to take time off to recharge and spend time with family and friends. We offer 25 days (28 for vice presidents and above) paid holiday in addition to the local public holidays and 30 days fully paid sick leave per year
• Flexible workplace: We want to provide a setup that gives our employees the flexibility they need, while also getting important face to face time with the team. With this in mind, we encourage teams to spend 2 days/week in the office.

Our popular Workation policy also allows you to work from anywhere for up to 2 months a year