1 day ago

Partner agency | Freelance Sales Agent (FR) – Florence, Italy Evaneos

Tailor-made trips with local experts for a sustainable travel experience.

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Freelance

Firenze

Fully-remote

35K to 50K € a year

> 4 years

1 day ago

Skills we're looking for

Customer support

Problem-solving skills

Team building

You'll be part of

180 employees

Tourisme

SocialTech / GreenTech

Average age: 34

Founded in 2009

45%

55%

Better Trips for travelers. Better Trips for the World 🌍

Since Evaneos was founded in 2009, we’ve been building a greener, fairer future for travel. By connecting travelers with the world’s best local experts, we provide trips that are better for them and better for the places they visit. For us, it’s all about quality and impact. That means fighting mass tourism and impersonal experiences at the expense of local communities and the environment. Instead, we offer tailor-made trips, lovingly crafted by those passionate about sharing and protecting the destinations they call home.

Thanks to our network of more than 600 local agencies in more than 160 destinations, we’ve helped more than 800,000 travelers plan extraordinary trips worldwide. The adventure doesn’t stop here. We invest a percentage of every trip we sell in our Better Trips Fund and have committed to spend at least 3 million € by 2025 on projects that reduce the negative impacts of travel and drive positive change within our industry. Think: creating new opportunities for woman-owned businesses, guiding small businesses through sustainability training and certification, and much more.

Our values are just as important within Evaneos. Our strength is in our diversity, made up of a multitude of languages, backgrounds, and experiences. We believe in building the best teams by creating an environment where everyone can be authentic, trust each other, and thrive.

We hope you’ll join us on our mission!

You can also follow our Glassdoor page and see the comments of our current employees and candidates.

You'll be working on

🌍 About the position

We are looking for an experienced Sales Agent for the French market, working as a freelancer on a full-time basis and remotely. You will be the main contact for French-speaking travelers dreaming of Italy, from their first request to the end of their trip, and you will use your Italian every day with the agency’s local partners.

You will report directly to the CEO and work with travelers reaching out through the Evaneos platform. The agency team handles bookings, so you can focus on advising and selling. Solid, proven experience in travel sales is essential for this role: you will be trusted from day one to manage your own portfolio with autonomy. The team meets online every week and in person every two to three months. This is a rewarding opportunity for a seasoned travel professional who enjoys building lasting relationships with travelers.

💼 Your main missions

🧭 Sales & customer support

Design customized itineraries that reflect each traveler’s tastes, rhythm and expectations.
Provide guidance on Italian destinations, cultures and traditions to help travelers choose with confidence.
Understand travelers’ expectations and specific needs to shape trips that truly fit them.
Get in touch with travelers through the Evaneos platform and keep the conversation warm and reactive.

🌟 Customer care & quality during the trip

Act as the main contact for travelers during their trip, ready to help whenever needed.
Monitor the quality of the experience to make sure every service meets expectations.
Collect feedback after the trip and nurture the relationship to build traveler loyalty.

💰 Contract conditions

📅 Type of contract: Freelance
📍 Location: Remote. Living in Italy is not mandatory but is a plus, and candidates based in Florence are welcome to work from the agency’s office.
🤝 Start date: As soon as possible
⏰ Working time: Full-time
💻 Work mode: Remote, with weekly online team meetings and in-person meetings every two to three months
💲 Compensation: Commission-based (success fee on each sale and on in-trip customer care). Estimated annual earnings between €35,000 and €50,000, depending on sales performance.

💫 Your advantages

⏰ Flexible working hours
🎉 Team activities and company events
✈️ Training trip to discover the destination

We're looking for

✅ Core skills & experience

At least 4 years of professional experience in the travel industry, ideally in a travel agency, DMC or tour operator. This is the key requirement for the role.
Proven sales and negotiation skills with French-speaking travelers, combined with a real focus on their satisfaction.
A deep understanding of French travelers’ culture and expectations, so every proposal feels tailor-made.
The autonomy and discipline to manage your own portfolio of requests remotely, from first contact to the end of the trip.
A creative, problem-solving mindset when travelers’ needs get complex.

➕ Bonus skills

Previous experience working with Evaneos.
Good knowledge of Italy as a destination.

🌐 Languages required

French – Native
Italian – B2 minimum (conversational; no certification required)

🚫 Non-negotiables

Previous experience in incoming tourism.
Familiarity with Evaneos and its French-speaking clientele.

How we hire

Profile selection (CV + cover letter) by Florencia, Evaneos Recruitment Support.
🎥 Video presentation (optional but appreciated): record a short video in Italian (1 minute maximum) and share the link in your application (YouTube unlisted, Loom, WeTransfer, Google Drive…). It helps the agency get to know you and hear your Italian.
Final interview with Tommaso, from the local agency.

🎊 Welcome to Italy! 🎊