Permanent
Burnaby
Fully-remote
Salary: Not specified
> 5 years
Skills we're looking for
Communication skills
User research
UX design
Coaching and mentoring
Collaboration and teamwork
+2
You'll be part of
1351 employees
Our take
Modern law firms increasingly manage their work digitally but the lack of a specialised remote solution means that workflows have become fragmented. This leads to legal practice managers having to juggle multiple software solutions across various devices. Clio provides a legal practice management platform designed for law firms, allowing users to manage billing for legal aid cases, access and manage documents and store files across multiple devices. Whilst other startups are operating in this niche, Clio has uniquely focussed on synchronisation across remote devices and on a wide range of integrations, allowing the user to access information from other industry standard software such as Xero and Klyant from within a single interface. Clio has raised a large amount of investment capital and benefited from the COVID-era move to cloud technologies. Most recently, it raised a 2024 Series F round, which saw the company attain a valuation exceeding $3 billion. This funding is being used to accelerate AI development and to allow existing investors and employees to cash out their shares.
You'll be working on
- We are seeking a Senior Product Designer to join our growing Product Design team
- Design plays an integral role at Clio, making up one of the three pillars of our Research and Development organization alongside Product Management and Engineering
- Product designers directly engage in researching the behaviours and needs of our users
- They act as user experience champions as we work to transform the way lawyers and their staff provide services to their clients
- If you’re focused on shipping value to customers with an opportunity to revolutionize an industry, you’ve found your next team
- Our Platform team is working hard to build the critical foundational systems and features that enable all of Clio to deliver value to our customers
- We are in the process of seamlessly integrating our products so that users and their data flow through our system without friction
- This role will be part of the platform team that is responsible for unifying core experiences across all of our product surfaces
- Develop and design concepts, prototypes, hi-fidelity mockups and present solutions that solve both business and user problems and deliver measurable outcomes
- Work alongside product management and engineering to understand the right problems to solve, and find the right solutions to them
- Be able to craft a compelling vision with engaging storytelling to drive excitement and alignment for the impact the vision can deliver
- Coordinate and collaborate with multiple stakeholder teams to unify different experiences in separate products into a single cohesive one
- Be able to articulate the rationale behind your design decisions, and be able to ask difficult questions and challenge assumptions
- Coach and mentor fellow designers on a range of design practices
- Provide thoughtful feedback in team critiques
- Break down complex concepts into smaller, more manageable pieces
- Write research plans and conduct user research interviews, usability testing, and analysis
- Leverage product data and metrics to drive design decisions and measure product success
Benefits
- Specialized learning and development programs and access to an in-house performance coach
- Equitable compensation for your contributions, regardless of gender, race, or any other identifying factor
- Access to pay transparency on all of our global roles
- Company equity for applicable employees
- RRSP-matching in Canada, 401k in the US, and pension plans in Ireland
- Hybrid model – striking the right balance between the benefits of in person connectivity that in office brings, and the flexibility of remote
- Flexible paid time off (4-week minimum with opportunities for personalization based on individual needs and achievements)
- Parental leave options for birthing and non-birthing parents
- A $500 contribution to your child’s RESP
- Various health, dental, and vision benefits for you and your family, including an Employee and Family Assistance Program
- Virtual and In-person Wellness Programs to support mental and physical health
- Paid time for volunteering through our Clio Gives program
- $2000 annual counseling benefit for CAD Clions
We're looking for
- Expertise in modern design and prototyping tools, and practical fluency with AI tools in your workflow (e.g., Figma Make, Cursor, Claude, etc.)
- Experience as an interactive designer with product experience. SaaS experience is a bonus
- 5+ years experience in Product Design, UX Design, or related discipline. SaaS experience is a bonus
- A design degree or relevant experience with platform and/or application design
- Excellent communication and engaging storytelling skills
- A strong understanding of web technologies
- Deep understanding of good user experience, IA, and visual design
- Humility plus strong opinions that are loosely held
- A track record of successfully shipping products, solving customer problems and moving company metrics, and delivering incremental value with velocity