Permanent
Paris
Remote: Not specified
Salary: Not specified
> 3 years
Skills we're looking for
Time management
Project management
Business acumen
Communication skills
Relationship building
+2
You'll be part of
4345 employees
Logiciels
Finance
Our take
Adyen has been one of the most successful businesses in Europe over the last decade. When it went public in 2018 at a valuation of €7bn, it raised over €1bn and its share price popped on the first day, resulting in a valuation of €14bn. Its valuation has continued to climb by the billions. Adyen competes with large players like PayPal, as well as outsized startups like Stripe, to power payments and provide other infrastructure to conduct digital transactions. Disrupters in the field have been buoyed by a strong rise in eCommerce activity, where some or all of a transaction by a customer is made either online or by mobile. Adyen has been one of the companies riding the wave by helping to reduce the friction between a company choosing to take payments online, and actually being able to do it. That can take multiple steps and agreements across numerous countries — Adyen’s pitch is that it essentially handles all of it in the backend as a service for its users. Notable partners have included Autocanteen, a touchless self-checkout solution for the hospitality industry, and BILL, a small business-focused fintech platform.
You'll be working on
- At Adyen, the Account Management team is critical to the growth and success of our business, as well as expanding the Adyen brand across the globe
- Being part of our Account Management team, you’ll manage relationships with innovative international merchants, covering multiple industries and channels
- You’ll have the opportunity to work on cross-functional initiatives and projects in a fast-paced, highly entrepreneurial environment with high autonomy
- You’ll become an expert in the global payments landscape and level up your skills through our AM Academy
- We are looking for a proactive and adaptable Account Manager to join our team in Paris
- Your focus will be on delivering an outstanding customer experience, finding new opportunities, and driving mutual success for Adyen and our customers
- Our Account Managers are encouraged to challenge each other and sharpen ideas as a team, because winning is more important than ego
- In this role, you’ll get your energy by working on a wide portfolio of accounts across a variety of verticals
- You’ll work alongside a group of talented and driven Account Managers, and together, you’ll develop customer relationships and drive commercial growth for your accounts
- Collaboration: As an Account Manager, you will work closely with your team and collaborate on many different accounts, as well as working individually with your own strategic merchants
- Relationship management: Build trust with our merchants, to minimize churn and develop strong partnerships with your contacts
- Commercial acumen: Proactively spot opportunity and drive commercial discussions with our merchants, to help grow their accounts and meet financial targets
- Project management: Prioritize and manage short and long term projects with varying timelines across multiple accounts, leveraging internal support teams where relevant
- Feedback: Serve as a feedback loop for your customers internally, and leverage your network to help improve our product and merchant experience
Benefits
- Global exchange program
- Weekly happy hour
- Delicious healthy lunches
- Phantom share package
- Yearly trip to Amsterdam
- Paid holidays
- Work from home opportunities
We're looking for
- The ideal candidate is a strategic thinker with a hands-on mentality; someone who is eager to help the world’s biggest brands grow while changing an industry
- You are excited to work with a global, multicultural team in a collaborative manner and help your team succeed
- You have 3-4 years of experience in a client-facing/commercial role, selling complex enterprise software, technical infrastructure or financial services (specifically payments)
- Strong time management skills and constantly looking for ways to work efficiently
- You have full professional written and verbal proficiency in French and English
- Eager to challenge yourself to identify commercial opportunities and drive commercial discussions with customers
- Passionate about working on a wide portfolio of accounts and having the opportunity to learn about many aspects of the payments industry
- This role is based in our Paris office. We have a hybrid workplace and value in-person collaboration; we do not offer remote-only roles
- Enjoy engaging others and developing strong working relationships internally and externally with customers
How we hire
- Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within 5 business days. Our interview process tends to take about 4 weeks to complete, but may fluctuate depending on the role