Member of Design Staff (Product Design) Abridge
AI for deeper understanding in healthcare.
Permanent
San Francisco
Occasional remote
218,3K to 299K $ a year
> 5 years
Communication skills
User research
Collaboration and teamwork
Creative design
You'll be part of
111 employees
Artificial Intelligence / Machine Learning
Our take
Summarising key elements of healthcare conversations is crucial for both physicians and patients. Medical scribes, though effective, are costly, and the healthcare system faces funding and staffing crises. This has created a demand for more efficient notetaking solutions. This is where Abridge comes in; it has developed a HIPAA-compliant AI platform that transcribes, structures, summarises, and provides insights from audio or transcripts of medical conversations. It claims to work across all specialities and offers patient-friendly summaries in easy-to-understand language. Abridge aims to alleviate pressure on the healthcare system from the patient's perspective, a unique approach among healthtech startups. While companies like Inovia, DOUB, and DeepScribe focus on assisting physicians with medical transcription AI, they lack Abridge's patient-centric features, which are valuable in enhancing the patient experience. Its unique focus, then, is part of the reason why it enjoyed two impressive rounds of funding in 2025 alone.
You'll be working on
- As our Staff Product Designer, you won’t just be designing software. You’ll be redesigning the future of healthcare delivery
- You’ll create experiences that give clinicians back time, reduce cognitive load, and enable doctors to give their patients undivided attention again
- Healthcare is broken in ways most people don’t see. Clinicians spend up much of their time on administrative tasks, leading to unprecedented burnout rates and compromised patient care
- The current state of clinical documentation forces doctors to choose between looking at their patients or looking at their computers
- You’ll be working on problems that have never been solved before, in an industry where design decisions impact human lives and wellbeing
- As our Staff Product Designer, you’ll shape the product experience at Abridge, setting a high bar for taste, clarity, and strategic thinking across initiatives that directly impact clinicians, patients, and care teams
- You’ll collaborate deeply with cross-functional partners, immerse yourself in the complexity of clinical workflows, and bring structure and empathy to ambiguous problems
- Whether you’re prototyping new ideas or refining existing features, you’ll advocate for design excellence at every stage of the product lifecycle
- Simplify the Complex: Tackle our most challenging and ambiguous design and customer problems, transforming complex clinical workflows and AI capabilities into intuitive and delightful user experiences
- Elevate Our Craft and Establish Design Standards Push the boundaries of visual and interaction design. You have an extremely strong command of design principles, motion, and prototyping, ensuring every pixel and interaction is meticulously considered and executed to perfection
- Lead End-to-End Design Execution: Design for today’s needs and tomorrow’s challenges, translating early ideas into concrete, high-fidelity designs, prototypes, and user flows. No task is too small or too large when it comes to building exceptional products
- Champion User-Centered Design: Advocate passionately for our users,clinicians who rely on our product daily. Engage in user research, synthesize insights, and ensure that every design decision is rooted in a deep understanding of their needs and pain points
Benefits
- Unlimited PTO, plus 12 national holidays
- Equity for all new employees
- Flexible working hours — we care more about what you accomplish than what specific hours you’re working
- 16 weeks paid parental leave, for all employees
- Remote work environment
- Opportunity to work and grow with talented individuals, and have ownership and impact at a high growth startup
- Generous equipment budget for your home office setup ($1600)
We're looking for
- This role is for someone who dreams big and can reimagine experiences
- Exceptional communication, presentation, and storytelling skills that enable you to articulate design rationale and influence stakeholders at all levels
- A proven track record of leading significant design initiatives from concept to launch, demonstrating measurable impact on user experience and business outcomes
- A highly collaborative spirit and a low ego, with a genuine desire to learn, teach, and grow with a fast-paced, high-performing team
- A high craft bar that you consistently meet and exceed. You sweat the details and inspire others to do the same
- 7-12+ years of experience shipping impactful product design in complex domains. Bonus points for AI experience
- Consumer mobile
- AI/ML products
- Enterprise product experience