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Senior Customer Success ( (eng / fr)

Plný úvazek
Paris
Plat: Neuvedeno
Počáteční datum: 30. září 2022
Několik dní doma
zkušenosti: > 4 roky
Vzdělání: Magisterský stupeň vzdělání

YZR
YZR

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Pozice

Popis pozice

  • To provide our key accounts with the best possible YZR experience, understanding and addressing their issues in order to meet their needs.

  • Promote the adoption and use of YZR features through product demonstrations and personalised advice.

  • Develop each customer’s maximum potential, encouraging increased customer revenue through upsell and cross-sell.

You will regularly go beyond your duties to come up with initiatives to make us grow faster.

You will listen to customer needs to effectively drive the product roadmap and identify new use cases.

You will have a cross-functional role with all the tech, product and sales teams.

You will contribute to the great working atmosphere that drives the YZR teams every day.


Požadavky na pozici

You have an engineering or business school education.

You preferably have strong people skills, a great sense of organisation, and a good data/technology background.

You have experience in account management or in a consulting firm.

You like to challenge the needs of your contacts and dig to understand their issues.

You have a strong product awareness and you want to work in an international environment.

You wish to participate in the very strong development of YZR and in an exceptional human and entrepreneurial adventure.


Proces náboru

1st interview with co-founder CPO and head of customer
2nd interview with Head of Sales
Case study
Final interview with co-founder

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