Purpose of the Role
Trainline is looking for a French native tech-savvy, creative UX Content Specialist to join our Paris UX Content team.
You are a language specialist who is passionate about writing, translating and adapting content to help us speak in our distinctive Trainline voice across all of our customer touch points. You are independent, highly motivated, creative individual who is responsible for our product content and translations, helping us increase customer engagement and retention through relevant content management and creation. You can interact, partner and influence the work of a diverse team of UX content writers, designers and researchers in a low-ego, highly collaborative space. You enjoy shaping and sharing best practices internally.
UX – Passionate about creating a friction-free, native, authentic experience for customers, supporting their emotional journey through using a product.
Localisation – A linguist with a deep understanding of the nuances of the language.
Writing – A confident writer with a creative mind and an intuitive sense for native product excellence, able to write clear, concise, and consistent copy.
Flexibility – Able to work in fast-moving environments while remaining focused and calm under tight deadlines. Your work is amazing, but not too precious or inflexible.
Communication – Can translate other people’s ideas into engaging copy and concepts.
Precision – A vigilant individual who does not let typos slip through.
Team Player – Able to work with a lot of people in many different ways.
Ambition – Driven by the opportunity to create work that surprises and delights but that is measurable.
Some of your responsabilities will be
Knowledge & Experience
We value open expression at Trainline, we believe it’s the diversity of experience, backgrounds and perspectives of our employees that makes us who we are. We encourage everybody to play a part in changing the way people travel across the world.
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