Swan is looking for a Business Account Manager that will grow our business from the inside and help maximize the full potential of our platform and partners. We’re looking for a “general athlete” who is able to take over a role with two main dimensions:

1. Account Management: You’ll be in charge of managing our existing portfolio across Europe. You will nurture relations with our partners (customers), help them market Swan’s offering, understand their needs to increase our penetration and upsell new features to them.

2. Business Development: You’ll be in charge of defining our strategy to make our business grow even faster. You will build up new offerings that will drive our revenue up by partnering with our internal teams (Marketing, Product, Compliance) and our external partners (e.g. card scheme)
This is a key role for us because you will be a direct contributor to our commercial success. Indeed as we sell our product through a B2B2X model, we need to develop our existing business to reach our commercial ambitions.

As such we’re looking for a strategic thinker with both an analytical profile and a strong business acumen, who is able to understand our partners’ markets and to define and lead strategic initiatives. Someone who wouldn’t be afraid of leading a full sales cycle and who considers that a solid “go to market” plan can’t be done without actively discussing with customers & prospects. We need a curious person with an entrepreneurial mindset, willing to learn and comfortable with the technical aspects of our product. Lastly, we’re looking for a team player who will partner with our Marketing, Product and Compliance teams (among others) to ensure our sales organization is always aligned with the rest of the company.

Based in Paris, you will have to travel occasionally to meet our partners across Europe. You’ll be the third person to join Swan’s nascent Business Account Management team, which is part of the wider Commercial team.

✨ Your mission

• Be accountable for increasing our partners’ revenue, by improving end-customer penetration rates and upselling new features
• Develop a consultative and solution-based sales approach to help our partners market our banking products
• Maintain great relationships with existing and new partners
• Bring learnings from partners to fuel discussions around our sales approach, our product roadmap and our marketing strategy
• Help us define Swan’s sales playbook and go-to-market strategy
• Develop a playbook of market’s best practices around the use cases we serve (card issuing, vertical banks, integration of payment features in a SaaS product…)
• Contribute to build a data-driven sales organization based on KPIs and analyses
• Effectively work cross-functionally across the organization to shape Swan’s solutions to meet our partners’ needs

✨ You’re a great match if:

• At least 2 years of experience in a consulting firm, or in Business Development/Account Management in a start-up/scale-up or another fast-paced work environment
• Ability to understand and articulate technical concepts, and translate them into industry- or business-relevant terms
• Passion for startups, new technology businesses and Fintechs
• Flexibility with changing requirements in an evolving and fast-paced environment
• An experience in an international / European environment would be a plus
• Strong interpersonal skills, excellent team player and fun to work with
• Our ideal teammate: Empathetic. Skilled. Frank. We love to challenge each other, and we leave our egos at the door
• Excellent working abilities in English and French.
  It’s okay if you don’t tick all the boxes — don’t let imposture syndrome prevent you from applying! 🙌

About Swan

✨ Perks of being a Swanee:

• ESOP packages available 😊
• Flexible remote policy, ask us about it!
• The best health insurance: Alan 🦭
• Swan encourages you to have fun staying fit, thanks to partnerships with Classpass & Gymlib.
• We respect your lunch break. Mid-day free-time is sacred and our French office even provides a Swile card to cover your meal on work days. 🥪
• Twice a year we go somewhere gorgeous (a chateau, a mountain) where we reconnect, deep-dive into big topics, and relax.
• This isn’t a perk, it should be the rule, but diversity and inclusion are important at Swan. We’re working hard to get better every day.

✨ Our values:

Be human: Be straightforward, transparent, and sincerely care. It’s all about integrity and doing the right thing.
Ambition: We’re in this for the long game. We want to transform the entire market, and be the engine for Europe’s next tech champions!
Collaboration: We believe in the power of collective intelligence. We love to challenge others’ ideas and be challenged in return. May the best ideas win.
“Move fast, don’t break things”: If we must choose between security and going fast, we choose security. We are in banking, after all.
Make everything simple: Simplicity.

• A 30-min video call with Amélie, our Talent Acquisition Manager, to get to know you, understand your career expectations and answer your questions
• An interview with Arthur, leading the Business Account Management team
• An interview with Florent, our Chief Commercial Officer
• An interview with Luka, our Chief of Staff