Technical Support Specialist RO

Plat: Neuvedeno
Plně vzdálený
zkušenosti: > 2 roky


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Popis pozice

Right now, we’re searching for an experienced Technical Support Specialist for our team in Romania.

What You’ll Do as a Technical Support Specialist in Solarity:

  • Provide technical documentation (datasheets, installation & operation manuals, warranty conditions, certifications) of our products (PV modules, inverters, ESS and others) for your colleagues and customers.

  • Give internal and external technical assistance (system design suggestions, clarifications of product features, functionalities).

  • Support customers during the installation and commissioning of the systems.

  • Help customers with system operation and maintenance (monitoring, updates).

  • Support customers in case of product defects under warranty.

  • Conduct technical trainings for your colleagues and customers.

  • Visit manufacturers and attend their trainings, record and document it to improve know-how in the company.

  • Conduct technical research, write blog posts, and create tools according to other departments’ ad-hoc requests.

Join us and enjoy:

  • An international work environment in an expanding company

  • An individual budget for training and development 

  • Informal and friendly company culture

  • Working in an industry that makes sense and has future potential

Požadavky na pozici

We’re seeking a candidate who:

  • Holds an education in electrical engineering with on-site experience (PV experience is an advantage).

  • Excels in time management, works well independently and is proactive in problem-solving.

  • Speaks Romanian and can communicate in English.

  • Is an active driver.

If this sounds like you, we’d love to hear from you!

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