About the team 🦸
As part of the Core Insurance platform, your role will be at the heart to transform insurance from an industry perceived as a necessary evil to a service that truly protects and continuously delivers customer value. Insurance is always considered as a platform where you have to connect a lot of insurance partners (Risk carriers, assistance providers, claims administrators, contact centers, motor workshops network, expert network) but also interconnect a lot of services together (insurance software, payment, e-signature, chatbot, document scanning, CRM, Marketing, document printing …). As a Technical Solutions Engineer alongside another Technical Solutions Engineer, your role will be to maintain & develop some of the insurance toolings.
The role missions are to:
Administrate existing toolsIdentify business needs and implement them in those toolsDeliver studies such as tool benchmark, feasibility studies, functional fitManage projects of implementing new toolings (eg: document scanning / OpticalCharacter Recognition, communication channel such as chatbots …)Manage relationship & contract with service providersYou will work:
In the Core Insurance Platform tribe in charge of delivering all the Insurance processes within its whole ecosystem (insurance partners, assistance providers, motor workshops, expert networks …)Within the Integration Product team, led by the Lead Integration Product Manager, alongside of another Technical Solutions Engineer and Integration Product OwnerWith:In a squad composed of:Integration Product ManagerInternal & external tech teamsA QA specialistTechnical Solutions EngineerA shared or dedicated data analyst & data engineerYour tribe colleagues:Core insurance product managers & ownersCRM product manager & specialistSubject matter experts:Sales & customer support operational teamsInsurance experts (underwriters, actuaries …)LegalExternal service providers:Integrators & maintenance providersWe are looking for a Technical Solutions Engineer 🌋
We are looking for you if you are obsessed with delivering value to our users, by articulating complex problems and driving the outcome and if you are excited about building the next-gen auto insurance solutions that will help millions of people around the world.
We are especially looking for you if you pragmatically bring smooth and simple solutions to non-necessarily-tech-savy people such as customers and operational teams while working in a very collaborative environment.
With the team above described, you will be responsible of the quality of your delivery, your scope and your users’ satisfaction.
We expect business proficiency in both French and English.
What you will do 🛠
Identify business needs and implement them in tools:Collect needs, assess feasibility, show possibilities with business stakeholders to define action planImplement action planVerify fit of developed features with business stakeholdersDeliver studies:Upon a new need requiring a new tool, benchmark the best possible tools in terms of feasibility, functional fit, pricingFormalize study results, provide recommendation & define action plan to engageManage projects of implementing new toolings:Often after studies, manage action plan as a project where you manage priorities, workload and planningManage relationships & contract with service providers:Manage compliance with contracts (volume consumption, capacity management, applicable conditions)Follow-up service SLAs with service providers, manage difficulties and escalate if necessaryAnticipate contract renewals, challenge with alternatives and engage negotiation action plan if neededAdministrate part of the tools:Manage tool configurationManage change request process (new users / off-boarding, new teams, new roles, workflow changes …): automation & self-care are welcomeManage incidents & bug fixingOur Hiring Process 💪
Hiring manager interview, with your future manager to evaluate your fit with the job and to get more context about the team different projects and visionCase study or Technical test, to evaluate your hard skills, your ability to present your work and to have constructive discussionsCulture fit, where you can meet your future new colleagues and check your cultural fit with OrnikarWhat Ornikar offers… 🎁
A salary range for this role: between 39K€ and 43K€ according to the level of impact we will observe during your interviewWe are your ideal adventure if you are looking for… 🔍
A french start-up in scale-up phase: we are scaling our business with very strong ambitions, developing and launching new exciting products in France and internationally 🌎To pass your driving test for free! 😉An average of 11 hours of tailor-made training programmes for each team memberA caring and safe work environment. As a member of the IDEA Pact, we stand up for Diversity, Equity & InclusionWhat are collective advantages at Ornikar? 🙌
A sports and wellness subscription with Gymlib 🏑A complementary health insurance with Alan 🩺A Swile card to use your lunch vouchers (11€ per day worked)An unlimited access to Busuu, a platform where you can learn up to 12 new different languagesManagement fees for employee savings with EpsorHundreds of discounts and benefits thanks to Leeto, partner of our Social & Economic CommitteeReimbursement of public transport costs at 50% or a green mobility package up to 450€ / year with the Worklife card 🌳Ornikar is proud to be an equal opportunity employer and we believe that the scale of our impact is determined by the teams that work with us. As such, we seek to build high-performing teams of people from various experiences and backgrounds who can collectively push our company into new realms. All our interviewers and managers are being trained to avoid unconscious bias during interviews and to perform structured job interviews based on a detailed scorecard. We seek a diverse pool of applicants and consider all qualified candidates regardless of race, ancestry, color, gender identity or expression, sexual orientation, religion, national origin, citizenship, disability, marital status. If you have a special need or disability that requires accommodation, please let us know.We constantly challenge ourselves and particularly engage in offering a welcoming environment for women within our tech teams. You can have a look at our initiatives here 50inTechTo all recruitment agencies: Ornikar does not accept agency resumes. Please do not forward resumes to our jobs alias, our employees or any other organisation location. Ornikar is not responsible for any fees related to unsolicited resumes
