Ops and Banking Lead

Multis provides financial services for companies holding euros, dollars, and cryptocurrencies. They are building the best crypto wallet designed for businesses who need to scale, move fast, make the most of their crypto and fiat currencies. They’re helping these companies embrace cryptocurrencies and shape a global and borderless economy.

They’re a founding team of happy and passionate crypto-dreamers: Thibaut (CEO) and Greg (CTO), with backing from world-class US and European investors like Y Combinator, Coinbase Ventures and eFounders. The company is incorporated in San Francisco but They’re working from Paris and Europe for now.

They raised a $7 million funding round led by Sequoia Capital (Google, PayPal, Youtube, Stripe etc).

⛳ Responsibilities

• Ensure operational excellence and best in class execution to get to our series A
• Turn Multis into a regulatory compliant crypto platform while still delighting our customers
• Manage our banking partners (project delivery, day-to-day operations, performance monitoring, etc.)
• Define, implement and oversee internal processes and tools (customer success, back-office) to ensure compliance and operations excellence
• Report to CEO and regulatory bodies

🏅 Requirements

• +5y experience in management consulting, internal audit, or ops in a fast-growing fintech startup
• Experience in managing complex projects in cross-functional environments
• Ability to engage with demanding stakeholders like C-levels and regulators
• English professional proficiency

🌟 Nice to have

• Prior crypto/fintech experience
• Prior AML/KYC experience
• Prior legal experience

🎯 Expected outcomes

Banking operations

• Design and implement best in class internal compliance processes to ensure regulatory excellence (incl. banking partner support program, customer data protection, KYC/AML process, etc) by end of Q1 2022
• Manage relationship with our banking partner to implement best in class customer onboarding experience (data collection for AML/KYC) — KR = 48h onboarding time, monitor performance to ensure less than 1% downtime and
• Work with CS and product team to implement the processes

Company operations

• Manage contractors for finance, general administration, accounting, etc
• Manage internal processes (payroll, reporting, support investor communication)
• Manages and mentor ops team

🎁 Benefits

• Challenging work experience building next-gen banking with a frontier tech
• Fast-learning environment, entrepreneurial and strong team spirit
• Unique access to the Y Combinator and eFounders network
• Competitive salary & equity
• Tools of your choosing
• Off-sites abroad (the last one was in Berlin)
• Possibility to get part of your salary in crypto 🤑