About the team 🙌
Our highly dedicated Customer Success team has both the art and the science for delivering customer satisfaction.
People in the team, François, Kevin, Julien and Thomas share a passion for helping our clients to digitalize their production facilities. They grow in a demanding industrial environment, combine technical and consultative skills and are ready to tackle the most complex challenges to empower our customers to get the best of our application and their production assets.
Your mission 👇
We are looking for our 5th Customer Success Manager with a strong interest in data science and the industrial world, a critical, rigorous and curious mind, who would like to combine data analysis and industrial processes with project management and customer relationship.
You will develop a deep knowledge of the production processes and use cases of our customers. You will join the Operations team who work directly with customers and in daily collaboration with the R&D team. The position is oriented on data, its meaning and its exploitation. You will then need to have a vision of the entire data integration chain, from the connectivity of industrial machines to the restitution of data analysis.
This role based in our HQ in Boulogne-Billancourt will report directly to Fabrice, Head of Customer Success.
What you’ll do ✏️
About you 💪
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