Sales Associate - Copenhagen


Sales Associate - Copenhagen

  • Plný úvazek 
  • Copenhagen
  • > 5 let




  • Luxury, Selektivní distribuce, Digital
  • > 2000 zaměstnanců


Sales Associate - Copenhagen

  • Plný úvazek 
  • Copenhagen
  • > 5 let

Who are they?

A creator, artisan, and seller of high-quality objects since 1837, Hermès is an independent, family-owned French house.

Driven by a spirit of continuous entrepreneurship and high standards, Hermès cultivates its employees’ freedom and independence with responsible management.

The company perpetuates the passing-on of exceptional know-how through a strong regional presence that respects people and nature. Sixteen artisanal trades feed the creativity of the company, whose collections are presented in over 300 stores around the world.

Want to know more about Hermès?Company culture, technical stack, jobs... Let's go for an immersion!
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Job description

Mission Générale

As Sales Associate you are at the heart of the activities in store. You welcome all visitors in a warm & friendly manner and you consistently deliver quality service to all our clients. You make sure to adapt to each client, identifying their needs and surprising them across the different Hermès universes. You focus on delivering high quality sales, developing strong client relationships, and delivering post-sale services.

Principales activités

  • Be the client’s first impression of Hermès image & convey warmth, courtesy, elegance and simplicity at all times
  • Provide excellent customer service adapted the culture & personality of each client and maintain a pleasant shopping environment consistent with the Hermès brand image
  • Develop sales across all product universes, always keeping in mind the quality of products & the excellence of service that Hermès wishes to give to its clients
  • Call on current & potential customers to establish & maintain client relationship and to inform about new products & services
  • Identify & handle client enquiries and concerns

Profil du candidat

What you will need :

  • At least 5 years of relevant customer facing experience in luxury retail or another high-end service environment
  • A true passion for people & service
  • A team player attitude to reach a common goal & go the extra mile
  • Great knowledge in Men's Universe 
  • Fluent Danish is a must. Very good English and other language is a plus
  • The ability to adapt to different cultures & a real sense of empathy
  • Broad interest/knowledge in topics of general culture (Arts, Travel, Literature, News..)
  • To be up to date on luxury market trends and social media activity


What you will find:

  • An experienced team with great spirit and high standards
  • A growing company with a strong family base and values
  • Training adapted to your needs


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