Gorgias

Gorgias
  • Backend

    • SqlAlchemy
      SqlAlchemy
      100%
    • Redis
      Redis
      100%
    • RabbitMQ
      RabbitMQ
      100%
    • Python
      Python
      100%
    • PostgreSQL
      PostgreSQL
      100%
    • Google Cloud Pub/Sub
      Google Cloud Pub/Sub
      100%
    • Flask
      Flask
      100%
  • Frontend

    • TypeScript
      TypeScript
      100%
    • Redux.js
      Redux.js
      100%
    • React JS
      React JS
      100%
  • Devops

    • Terraform
      Terraform
      100%
    • Kubernetes
      Kubernetes
      100%
    • Helm
      Helm
      100%
    • Google Cloud Platform
      Google Cloud Platform
      100%
    • GitHub
      GitHub
      100%

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Presentation

Gorgias helps Ecommerce companies deliver excellent customer service at scale. Their product creates a unified profile of customers by combining emails, live-chat, and social-media messages with Ecommerce data such as purchase and delivery info.

Combining all this data in a single application makes customer service more efficient and just better. Another fortunate side-effect is that some requests are completely automated using ML. 💬 + 📦 = ❤️

They have been around since 2015, and they are currently serving over 5000+ eCommerce businesses, including Steve Madden, Timbuk2, and Fjällräven. Is working with a real-world application that touches the lives of millions, your thing? Then yeah, Gorgias is for you

What they are looking for

  • 🚀 You are excited to join a high growth tech startup at a crucial time, and with an unusually technical growth team
  • ⚙️ You want to work at the core of our most valuable tool: our growth "machine" (that is discussed at Growth conferences all over the world!)
  • 💡 You want to apply your engineering skills to concrete business problems and have an impact on all stages of our business model (from Marketing to Success)
  • 🙏 You want to join a company where automation, good & clean data are core beliefs shared by all

A bit about Gorgias' Engineering Team Culture: Getting Stuff Done, Ownership, Team Work, Excellence, and Agility. You should join us if you want to ship stuff fast without scarifying quality. They've put great importance on testing our code, cleaning it, treating errors first, and features later. They also value growth and ownership. People make mistakes. They learn from them to avoid them in the future. They cannot achieve excellence if there are no bumps in the road.

Good to know

Their Values at Gorgias:

  • Always put our customer first
  • Strive for excellence
  • Be 100% honest
  • Take extreme ownership
  • Maximize your impact

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