Tato pozice již není k dispozici.

Partner agency | Reiseexperte/in in Mexico

Shrnutí práce
Plný úvazek
Plat: Neuvedeno
Počáteční datum: 31. května 2024
Plně vzdálený
zkušenosti: > 2 roky
Dovednosti a odbornost
Time management
Dovednosti řešení problémů


Máte zájem o tuto nabídku?

Otázky a odpovědi ohledně nabídky


Popis pozice

We are looking for an experienced and motivated German-speaking consultant to join our partner agency team in Mexico. You will be managing travelers requests via the Evaneos platform and you will be the main contact for travelers in the German market. With its network of + 1000 partner local travel agencies in more than 160 destinations, Evaneos takes part in the recruitment of sales agent for its partner agencies.

Your missions as local agent in Mexico

Reporting to Carlos and Laura’s team, you will be responsible for the German market. Your main missions will be:

🕵️  Advising customers to offer them a tailor-made trip that meets their expectations

  • Getting in touch with the travelers through the Evaneos platform

  • Understand travelers’ expectations and specific needs

  • Provide travelers guidance regarding destinations, cultures, traditions and activities

  • Adapt our sales tools to the German market (documents, itineraries, etc.)

🧳 Managing all the practical aspects of the trip

  • Match travelers’ requirements with transportation, accommodation, insurance, tours and activities according to their budget

  • Handle booking management for hotels and experiences

  • Bill the travelers

🌟 Ensuring customer satisfaction throughout the trip and after the trip

  • Be the local point of contact for travelers throughout their trip

  • Perform quality monitoring during the trip

  • Handle travel issues, conflicts, complaints, cancellations and refunds

  • Complete the minimum monthly sales target and the target of the average cost per group sold

Additional information

🗓️ Duration & contract type: Long term contract for a minimum of 2 years. An initial probationary period will be granted for 3 months prior to the signing of the long-term contract.

📍 Precise location: México. It is home-based work, but it must be located in Mexico.

📅 Availability: Immediate

💰 Salary: 16,000 pesos monthly (gross salary) According to the minimum sales target. It can increase according to the agent’s sales performance

🕰️ Working time per day and week: Full time job. 8 hours per day, 40 hours per week.

Other advantages:

  • 5% to 10% commission according to the type of travel sold.

  • The agent will be able to attend trips organized by the agency, whether they are day trips or tours sold by the agent, as a translator

  • Bonuses for meeting targets

  • Participation in trade fairs

  • Growth opportunities

  • 15 days of holidays per year

  • Stipulated rest days: Saturday and Sunday

  • Days occupied in EXXI events are paid with additional rest days.

Požadavky na pozici

✅ Core skills

  • You are native in german and proficient in Spanish (English is a plus)

  • You have 2+ years of experience in tourism and previous sales experience 

  • You know well Mexico, its culture, traditions and points of interest 

  • You are motivated, and you have a sales profile with a taste for delivery, quality, and customer satisfaction

  • You have strong organizational and adaptability skills

💥 Bonus skills

  • Essential ICT skills

  • You already have experience in tourism 

  • You have previous sales experience 

  • You have a good knowledge of the destination (is required)

  • You already live in the destination

  • You are organized and customer-oriented

  • You like to think outside the box

  • You enjoy problem-solving

  • You are flexible

  • You know how to manage your time

Proces náboru

1️⃣ Profile validation (CV + cover letter)

2️⃣ HR interview with Maëlis, Evaneos Recruitment Services manager, through Willo platform

3️⃣ Telephone interview with Carlos, your future agency manager

🎊Welcome to Mexico ! 🎊

Chcete se dozvědět více?