Our US Business Development team is looking for a dynamic, motivated Account Manager based in our Paris headquarters to contribute to the development of our presence in the American market. This role will ensure day-to-day business relationship management with our partners and include the following missions:
• Individualized day-to-day management of a (rapidly expanding!) portfolio of hotel partners
• Present our hotel partners with opportunities that will help improve business by increasing total monthly turnover: negotiation of better offers, rates, time slots, and allocations
• Creation and analysis of Business Reviews (KPIs) for each hotel
• Building productive relationships with partners across multiple markets and cities
• Constant collaboration with our on-site US-based Market Managers in order to maintain new and existing relationships with accommodation partners in this market
• Weekly reporting to global Heads of Sales
This position is on a shift schedule
Week 1 : Monday, tuesday, wednesday from 11am to 7pm, and Thursday, Friday from 3pm to 11pm
Week 2 : Monday, tuesday, wednesday from 3pm to 11pm, and Thursday, Friday from 11am to 7pm
• Native/perfectly bilingual English speaker required
• French is a strong plus
• Previous successful account management experience required
• Experience/familiarity with North American business culture desired
• Excellent communication and sense of diplomacy, capable of convincing partners and implementing suggestions
• Hospitality experience desired: front desk, guest relations, or reception is a strong plus
• Previous experience in the digital travel industry, especially OTAs is ideal
• At ease with internet tools including Google Suite, Microsoft Office, Excel etc
• Strong analytical skills
• Dynamic, reactive, and able to prioritize busy workloads
• Personal culture fit for a dynamic, multicultural startup environment
1 call RH
1 business Case
1 entretien HR + AM Manager
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