PASSION, CHALLENGE, RELIABILITY, PROACTIVITY, ACCURACY, INNOVATION

Are you interested in working for a medium-sized international company specialized in freight forwarding and customs, demonstrating a clear vision in operations & customs compliance and with a double-digit growth for 20 years?
Are you reliable, recognized for your excellent communication and analytical skills? Do you constantly challenge yourself to improve? You know Customs regulation and you are attracted by technology & innovation with a process view?
Do you feel in line with our Motto: The Clients, Profit & Fun Company?

Then join CLASQUIN as a Customs Solutions Support

Your missions will be:

Key users animation & training
• Animate a network of Key Users within the customs teams
• Elaborate/Update Training strategy and organize regular training courses
• Organize webinars for the customs & freight forwarding teams and animate training campaigns as part of our global business solutions teams

Customs Solutions compliance
• Address customs processes continuous improvement leveraging our Customs modules and more broadly the digital solutions at your disposal
• Assess any local compliance needs, propose an appropriate solution and deploy it within customs & freight forwarding teams
• Assess needs from customs Key Users and propose a compatible process with an end to end view while respecting our core processes
• Pilot customs/risk KPI with customs managers and propose plan of actions in case of deviation (process, organization, training…)
• Implement core customs processes within the perimeter you are assigned to
• Propose adjustments to better match local usages
• Drive associated change requests & follow up on results with editor partners

Customs Solutions Management
• Support level 2 of Cargowise One customs module (for France, Spain, Germany, US…) using incidents management system
• Manage/Support integration with Cargo Community Systems and ensure end to end testing and validating of solutions
• Deliver associated documentation to ensure proper transition of these processes to the end-users (Training & Support)
• Define and promote standards for data, solutions & governance
• Ensure follow-up & monitoring
• Test new releases related to customs modules
• Review new functionalities and propose deployment /activation

Requirements for this permanent contract:
You have an experience in customs brokerage in France as well as with any customs modules on the market. An experience on Cargowise One TMS by WiseTech Global is a plus.
You are willing to travel domestically and within Wester Europe frequently.
Comfortable in English. Spanish is a plus.

All our positions are open to people with diasbilities.