Retail Network Director - US
AMI Paris

AMI Paris

Retail Network Director - US

  • Plný úvazek 
  • New York City
  • Vzdělání: Neuvedeno
  • zkušenosti: Neuvedeno

Společnost

AMI Paris

AMI Paris

  • Luxury, Fashion
  • Od 50 do 250 zaměstnanců

Nabídka

Retail Network Director - US

  • Plný úvazek 
  • New York City

  • Vzdělání: Neuvedeno
  • zkušenosti: Neuvedeno

Tato pozice byla obsazena!

Who are they?

Née à Paris, inspirée par Paris.

AMI propose une garde-robe élégante et complète, pour l’homme et la femme, constituée d’essentiels qui brouillent les frontières entre chic et décontracté. Le nom AMI joue avec les initiales d’Alexandre Mattiussi, le directeur artistique et fondateur de la marque. Créée en 2011, AMI capture l’essence particulière de cette nonchalance parisienne insouciante.

Pour son approche authentique et conviviale de la mode, AMI s’est vu décerner le prestigieux prix de l’ANDAM. La maison compte aujourd’hui 11 boutiques à Paris, Tokyo, Londres, en Chine et à Hong Kong ainsi qu’une distribution dans plus de 500 points de vente dans le monde.

AMI Paris
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Job description

The Retail Network Director will directly report to the General Manager North America (based in New York) and will also work closely with the HQ Retail team and other departments at HQ (HR, Merchandising, Supply Chain, IT, CRM, Visual Merchandising). His/her mission will be to oversee AMI boutiques management.

Responsibilities

Management of sales teams, training, motivation, and support.

  • Build a strong sales team and provide them with the best training on products and processes using Retail and Visual Merchandising training books.
  • Optimize resources by supervising staffing and planning.
  • Manage and coach teams to ensure that all sales targets set are achieved.
  • Take a lead role in building a strong sales management culture, spend time coaching retail managers, identifying skills and opportunities for development; provide advice and guidance when needed.
  • Work with the HR department to ensure people management issues are satisfactorily resolved and relevant HR policies are adhered to.

Customer service and customer database

  • Ensure the delivery of exceptional customer service across all stores and team members.
  • Proactively encourage retail teams to deepen their knowledge about the customers and improve customers satisfaction and experience.
  • Ensure a strong client base is developed and maintained.
  • Monitor performance and launch action plans to improve results
  • Analyze and monitor daily sales figures and key performance metrics (KPIs) including sales per transaction, units per transaction (UPT), sales by associate, CRM data, retention, and traffic reports.
  • Use this information to develop goal plans and strategies to meet annual targets.
  • Launch store action plans through Store Managers to improve results.
  • Monitor inventory levels for every product reference all along the season and manage reorders / transfers between stores to optimize sell-through.

Day-to-day support for store teams and store maintenance

  • Ensure best possible management of store upkeep, surveying and highlighting any necessary building work, cleaning & other action is undertaken.

Preferred experience

Required experience and skills

Experience

  • Retail and luxury (high end) brand experience
  • Previous experience of leadership and development of a retail network
  • Ability to effectively collaborate with all functions in the organization
  • Ability to be flexible with regular travel and occasional weekend or evening shifts
  • Ability, drive, and desire to deliver outstanding results

Skills

  • Excellent communication skills - well-developed interpersonal skills, good listener
  • Excellent analytical and organizational skills
  • Positive, enthusiastic, and resourceful
  • A collaborative team player – concerned with the team and company-wide success as well as individual performance
AMI Paris

AMI Paris

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