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Account Manager

Permanent contract
Paris
Salary: Not specified
Fully-remote
Experience: > 5 years

Forest Admin
Forest Admin

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The position

Job description

As the first Account Manager at Forest Admin you are in charge of driving the growth of our existing accounts, working in tandem with our Customer Success team to unlock our accounts full potential.

You are in charge of proactively identifying sales opportunities at our existing accounts and in their immediate environments.

As part of the role you will:

  • Drive your own deals through a full-cycle sales funnel from detection of new opportunities to close within our existing customer & partnership base (Upsell & Cross Sell objectives)
  • Self generate additional opportunities through account mapping and prospecting of our customers’ environments for e.g. other client activities, business units or companies in the same Group (ReSell objectives)
  • Work closely with both Sales and Customer success to understand how and why an existing customer or its environment would expand with Forest Admin, in order to effectively communicate how we can meet those needs.
  • Position yourself as a privileged point of contact for your customers & partners and be responsible for all the commercial aspects of the relationship
  • Achieve targets on or before your three-month ramp period, then continue to exceed targets set.
  • Shape, iterate, and scale our expansion strategy, taking initiative to improve the team’s practices, tools, and content.

Preferred experience

We’re looking for customer saavy team mates who are ready to hustle and show grit! We call it the Lumberjack/jill attitude!
Building from the ground up a brand new product class is no easy task. Working as an Account Manager at Forest Admin requires strong analytical skills to understand how our clients operate and creative expansion strategies to capture an account’s full potential.

Why you should apply? Hiring is a two-way street
Learn more about our culture The Lumberjacks’ Code of Honor

We’re looking for someone with:

  • 5 to 10 years of experience with a track-record of driving net-new sales at a B2B SaaS Product startup
  • Strong customer facing skills - tactfully maintain existing customer relationships while simultaneously surfacing expansion opportunities
  • Genuine interest in web technologies and selling to a Developer persona
  • Demonstrated ability to thrive in a startup ecosystem, and willingness to roll-up their sleeves and to step outside their job description
  • Native or advanced fluency in English

Recruitment process

  • Vision and ambition interview with the CEO
  • Mission and fit interview with a Team member
  • Case study followed by debrief interview with CEO & Team member
  • Ref checks & offer communication

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