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Customer Success Russia 🇷🇺 (H/F)

Permanent contract
Paris
Salary: €35K to 45K
Occasional remote

AssessFirst
AssessFirst

Interested in this job?

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The position

Job description

Our target : Conquer RUSSIA !

And to achieve this goal we obviously need new unicorns to join us ! 🦄

Your goal: Become an expert of our product and support our many russian 🇷🇺 but also french customers in understanding and using our application
Your missions: Selling them dreams and solutions throughout extraordinary trainings and interventions !

International travels to be expected.

👉 To do this, you will have to:

-Animate interventions (workshops, training, webinars) and transmit our expertise to HR professionals in french and in russian
-Manage the technical support and distance onboarding exclusively for the Russian clients
-Take on a referent role and maintain an excellent customer relationship
-Participate in the continuous improvement of processes
-Develop new learning formats and improve existing ones

Your futur team

The Customer Success team today is 5 people supervised by Noëlie.

Find out what the team has to say on our glassdoor page!


Preferred experience

What we would need…

🇬🇧 🇷🇺 Русский - твой родной язык. In addition, you must be bilingual in French.

🚀 A great energy and dynamism who would make the greatest stage men jealous!

💪 Lead a group of demanding professionals. More than a concern, for you it’s a real challenge.

📄You may not necessarily have any training experience but a real motivation and desire to learn this profession. (and to join us too!)

What you may need ?

  • Autonomy ! There is a lot of space in Assessfirst, but make sure to take it.
  • A really dynamic environment - Be ware, you need to follow our fast speed rythm !
  • Give meaning to your work ! Reminder: We have the ambition to transform the world of recruitment ! ✨

Recruitment process

  1. You are interested in the job and the company

  2. You complete our questionnaires here >> https://afir.st/XSZYw

  3. Aurélie, our (incredible) Talent Acquisition Manager, will contact you

  4. 3 interviews max: with Noëlie (your future manager), Alexandre (your future boss) and finally Alexis and David our founders!

  5. Welcome to the team! 👏

  6. Go on, you need to apply now !

Want to know more?

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