Account Manager - Chinese speaker - Internship (M/W)

Stage
Bordeaux
Salaire : Non spécifié
Télétravail non renseigné
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ManoMano
ManoMano

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Le poste

Descriptif du poste

In less than a decade, ManoMano has become a key player in the home improvement and renovation sector.

Founded in France in 2013 by two French DIY enthusiasts amazed at the lack of digitalization in the market, ManoMano is now present in 6 European countries (France, Belgium, Spain, Italy, Germany, UK), federates over 5,000 sellers and now offers the widest range of DIY and gardening products online (+19 million products references).

Motivated by the prospect of improving the living environment of their customers and convinced of the importance of the home market for sustainable consumption habits, the ManoMano teams want to help write a new page in their industry, which is struggling to reform itself. ManoMano brings to a highly technical world the power of its sector expertise, combined with that of data and digital in all its dimensions, to offer our customers easy access to innovative advice, products and services 100% online.

The ambition of the Founders and, above all, of Manas & Manos? To accompany this sector transformation with a strong culture of boldness, in an ingenious and frugal organization that places people and teams at the heart of the company's development.

MISSIONS

We believe that advertising can enhance customer experience and generate a positive return on investment for our advertising partners.

We are looking for a highly motivated Account Manager Advertising Assistant to join our talented team and help us develop our sponsored products program, which is in its early stages, particularly with Chinese sellers.

The Account Manager Advertising Assistant will work closely with the Sales team to promote advertiser success, drive revenue growth, and improve our offerings.

SPECIFIC TASKS

  • Become an expert in our sponsored products program and retail media offerings.

  • Own your own portfolio of Chinese brands and sellers to activate, boost, and develop.

  • Help ensure that high-potential advertisers quickly reach their performance goals and remain active and healthy.

  • Build campaign optimization proposals that are meaningful, compelling, and relevant to advertisers.

  • Monitor account performance for optimal ROI and advertiser satisfaction, providing oversight and root cause analysis of issues affecting advertisers.

  • Upsell by using business analytics expertise to proactively identify opportunities to increase revenue and performance.

  • You will handle customer support for Advertising & Retail Media for our Chinese merchants.

  • Work closely with all China-related departments across various business units to drive the overall growth and development of advertising business for Chinese sellers.



PROFILE

  • Chinese is your native language or you speak it fluently (mandatory requirement).

  • You are fluent in English and/or French, both spoken and written.

  • You are passionate about e-commerce and eager to revolutionise the customer experience.

  • You are described as meticulous with an analytical mindset.

  • You have knowledge of Excel/Google Sheets or web analytics.

  • No full remote

  • Learning Ability: Eager to learn, with a talent for quickly acquiring new knowledge, especially in advertising and e-commerce.

  • Communication and Relationship Management: Excellent communication skills, particularly in managing and maintaining seller relationships, understanding their needs, and providing effective support.

  • Sales Potential: Strong sales mindset, with the ability to identify potential business opportunities and drive growth.

  • Team Collaboration: A collaborative team player, willing to actively cooperate with other departments to achieve shared goals.


INTERVIEW PROCESS:

  • An interview with Eloïse, Head of Advertising.

  • An interview with Pengzi, your future mentor.

  • We will make you an offer, and the adventure begins!

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